Warranty

Laptops battery warranty are valid for one week only from date of purchase

warranty does not cover :

  Laptop Chargers and network material like switch, routers 

consider any item warranty voided if miss-treated ,broken ,or we find any kind of liquid inside !!!! or any electric shock

Returns
We do not replace or exchange products after being sold

We Guarantee to deliver the part number of the laptop  you ordered its is your responsibility to verify detailed specifications with manufacturer page

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, by the original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@961souq.com and send your item to: 

Shipping
To return your product, you should mail your product to: 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.