Processor
Battery & Charging
Camera
Rear camera photography features:
Rear camera video features:
Pro time-lapse video
Slow motion video
Rear video recording:
1080p, 1920x1080 at 60fps
1080p, 1920x1080 at 30fps
13MP front camera
f/2.45
Front camera photography features
Timed burst
AI portrait mode with bokeh and depth control
Front camera video features:
Front video recording
720p 1280x720 at 30fps
Security:
sensorAI face unlock
Splash,Water and Dust Resistant :
*The device has been tested in a controlled environment and certified to be resistant to splash, water, and dust in specific laboratory conditions with the classification IP53 under IEC standard 60529. Resistance is not permanent and may deteriorate naturally over time. If your device is wet, do not attempt to charge it. Liquid damage is not covered under warranty. The test is conducted by TÜV SÜD Certification and Testing
Network & Connectivity
Dual SIM
Network bands:
2G: GSM 850 900 1800 1900 MHz
3G: WCDMA B1/2/4/5/8
4G: LTE FDD B1/2/3/4/5/7/8/20/28
4G: LTE TDD B38/40/41(2535-2655MHz)
Wireless Networks2.4GHz/5GHz Wi-FiBluetooth 5.0
Navigation & Positioning
Audio:
3.5mm headphone jack
Hi-Res Audio certification
Sensors
Proximity sensor | Ambient light sensor | Accelerometer | Gyroscope | Electronic compass | Linear vibration motor | IR Blaster
Operating System:
Shipping Policy
We can ship to all over Lebanon, Through our delivery drivers for Beirut district, and by Libanpost for outside Beirut district orders.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the product options you chose. Depending on the shipping provider, shipping date would be provided when contacting us through our phone numbers provided in the Contact us section.
Please also note that the shipping rates for many items we sell are location based.
Refund Policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging unsealed You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@961souq.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at admin@961souq.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as headest ,earphone,network card wifi routers ), custom products (such as special orders or personalized items), and pre ordered goods ). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.