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MagSafe Knowledges & Principles: The case adds MagSafe capability to your S24 Ultra to make your life freer, easier, and smarter. Like all MagSafe cases for iPhone, you can easily play around with MagSafe accessories such as a car mount, wallet, charger, etc, INSTEAD OF metal surfaces. But many Android users wrongly stick it to metal surfaces to test its magnetic strengths. We understand the challenges of introducing MagSafe for Android users, but hopefully, it will get better and more familiar.
Explanation about Misunderstandings: Like all MagSafe cases for iPhones, to ensure that it won't interfere with the wireless charging coil embedded in S24 Ultra and keep a pleasant touching experience, the magnets are embedded in the inner side of the case. Thus, there is a PC back between magnets and metal surfaces, which weakens connection powers. So it can't stick to metal surfaces like fridges, steel, etc. While it can strongly and safely stick to MagSafe accessories with strong magnets.
2024 Upgraded Protection Ability Certified: The case is ROHS certified military-grade drop protection. Exclusively on the market, on the inside of surrounding edges, it has upgraded Shock 360° airbags, to leave extra room between the phone and case to absorb shock if dropped on a hard surface. Besides, it has strong rubber edges, a 1.5mm raised on the top and bottom of the phone, and a 1.1mm raised bezel around the camera, which offers enough protection against collisions from all corners.
Slim, Velvety Grip, Exclusive DIY buttons: When holding the slim and lightweight case, it feels sturdy but not at all bulky when easily carrying the phone in the front pocket of jeans. The frosted clear back is easy to keep clean and residue wipes off. The strong rubber edges have a pleasing dimpled grip texture to keep it easy to hold.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original unsealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. Additionally, we cannot accept exchanges for hazardous materials, flammable liquids, or gases. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
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