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$245.00
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Synology
TC500-RQ-K
Many in stock
Photography

Excluding VAT

Versatile AI cameras for securing any location

Around the clock surveillance

See clearly at night with four high-power IR LEDs that provide 30 meters of night vision range.

Detailed video recordings in all lighting conditions

Ensure security despite high contrast light conditions with High Dynamic Range (HDR), which provides detailed images in both shadows and bright spots.

Enhance your surveillance with camera-based AI

Be proactive with surveillance. AI features empower security staff to watch over multiple locations more efficiently.

People and Vehicle Detection

Protect against loitering and boost security with cameras that leverage AI to distinguish people and vehicles from other moving objects with high accuracy.

Intrusion Detection

Identify trespassers without maintaining dedicated staff on site. Draw virtual borders to automatically receive alerts when people or vehicles cross.

Instant Search

Investigate incidents quickly after they happen. Instant Search lets operators search for activities of interest within a certain area.

Effortless setup and access from anywhere

With hassle-free setup and on-the-go access, these cameras are suitable for single-site small business installations and sprawling multi-site deployments alike.

Optimized for Surveillance Station

BC500 and TC500 are designed to work in perfect harmony with Surveillance Station.

Easy setup, configuration, and firmware updates

No Surveillance Station device licenses required

Streamlined setup and configuration

Simply connect and go. All camera settings, including image quality and network configuration, can be modified directly in Surveillance Station.

Stay in the know with DS cam

DS cam is the powerful companion mobile app for Surveillance Station, available for free on iOS and Android.

Easily stay on top of security

Receive notifications sent to your phone the moment events are triggered. Quickly review the events of the day with a few taps.

See the action live

Watch up to 6 live feeds at the same time. If an event catches your eye, take a snapshot for a closer look.

Define detection zones

Select specific areas to monitor for accurate and relevant alerts.

Reliability and security you can depend on

Integrated safeguards ensure surveillance availability, data security, and privacy.

Enterprise-grade reliability and availability 

Edge storage to increase system reliability

In case of network failure, these cameras can failover to a MicroSD card, increasing system reliability and ensuring continuous recording.

Add redundancy to your deployment

Surveillance Station Centralized Management System (CMS) provides efficient management for multi-site deployments along with footage backup and automatic failover protection to ensure continuous and uninterrupted surveillance.

Archive your videos offsite

Easily perform automated offsite archival with Archive Vault. Archive recordings from small-scale recording servers to larger off-site servers to add redundancy and enable longer footage retention.

Simultaneously record to the cloud

Add an additional layer of protection to your critical footage with C2 Surveillance. In the event your server is stolen or destroyed, your videos will remain accessible in the cloud.

From recording to archiving, your video is protected 

Effortless firmware updates

Set custom update schedules to keep cameras up to date with the latest security patches while avoiding downtime during critical periods.

Privacy masking and watermarks

Conceal sensitive areas from being recorded and directly watermark live feeds to deter and track unauthorized recordings.

Encrypt your recordings

Lock recordings away using separate encryption keys to prevent unauthorized access in case the recording server or administrative credentials are compromised.

HTTPS and SRTP support

Encrypt your video streams to ensure the security and privacy of your transfers.

Hardware Specs

Hardware Specifications

TC500

Optical

Image Sensor

1/2.7"

IR LED wavelength

850 nm

Max. IR distance

30m (98.4ft) (0.001lux)

Shutter Speed

1/16000 s to 1/30 s

Day & Night

Automatically removable infrared-cut filter

Lens

Lens type

Fixed Focal

Focal Length

2.8 mm

Field of View

110° H, 56° V, 132° D
(LDC ON)

DORI

D: 60m, O: 24m, R: 12m, I: 6m

Aperture

F1.8

Video

Max. video resolution

2880x1620 @ 30 FPS

Multi-exposure HDR

Yes

DNR

·       3DNR

·       2DNR

Audio

Microphone

I/O

Ethernet

RJ45 10M/100M Ethernet port X 1

Reset

Yes

On-Board Storage

Micro SD card slot X 1
Support Micro SDHC/SDXC card up to 128GB
Supported file format: exFAT
Note: SD card is not included

Power Supply

IEEE 802.3af Type 1 Class 3 or 12V DC

Note

·       Compatible DC power adapter: 12V/1A (Ø2.1mm)

·       The product does not include a PoE switch or a 12V DC power adapter. Please purchase separately.

General

Form Factor

Turret

Dimension

Ø97 × 88 mm (Ø3.82 x 3.46”)

Weight

387 g (0.85 lbs)

Temperature

Operating Condition

Starting temperature:-30°C to 50°C (-22°F to 122°F)
Operating temperature:-30°C to 50°C (-22°F to 122°F) (IR off)
Operating temperature:-30°C to 40 °C (-22°F to 104°F) (IR on)
Operating humidity:5%~95% (non-condensing)

Storage Condition

Storage temperature:-40°C to 60°C (-40°F to 140°F)
Storage humidity:5%~95% (non-condensing)

Certification

·       FCC

·       CB

·       IC

·       CE

·       UKCA

·       BSMI

·       VCCI

·       RCM

·       KC

·       JATE

Environment

·       REACH Compliant

·       WEEE Compliant

·       ROHS Compliant

Waterproof

IP67

Vandal

IK10

NDAA Compliant

Yes

TAA Compliant

Yes

Packaging Content

·       Main Unit X 1

·       Installation guide X 1

·       Screw pack X 1

·       RJ45 cap cover X 1

 

Software Specifications

TC500

Video & Audio

Main Stream

2880x1620 @ 30 FPS
2560x1440 @ 30 FPS
2304x1296 @ 30 FPS
1920x1080 @ 30 FPS
1280x720 @ 30 FPS

Sub Stream

1920×1080 @ 15 FPS
1280x720 @ 30 FPS

Video Format

·       H.264

·       H.265

Bitrate Control

·       VBR

·       MBR

Audio Compression

G.711

Audio Denoise

Yes

Image Adjustment

·       Brightness

·       Contrast

·       Sharpness

·       Saturation

·       White Balance

·       Exposure Control

·       High Dynamic Range (HDR)

·       3D/2D Noise Reduction

·       50/60 Hz Flicker Reduction

·       Day/Night mode

·       Overlay

Day/Night Mode

·       Auto

·       Day

·       Night

·       Schedule

Video Orientation

·       Mirror

·       Flip

·       Rotation (0°, 90°, 180°, 270°)

Privacy Mask

·       Removeable/Unremovable mode

·       Up to 5 zones

Max RTSP Connections

4

Analytics

Event Analytics

·       Audio Detection

·       Tampering Detection

·       Motion Detection

People & Vehicle

·       People Detection

·       Vehicle Detection

·       Crowd Detection

·       Loitering Detection

Intrusion

One way or Two way

Instant Search

·       Motion

·       Vehicle

·       People

Security

IP Filter

·       Auto Block

·       Allow/Block list

Connection Management

Yes

Firmware Update

·       Automatically update to the important version

·       Automatically update to the latest version

·       Manual upload

Signed Firmware

Yes

HTTPS

Yes

SRTP

Yes

Storage Management

Storage

SD Card & Synology NAS

SD Card Recording Mode

·       Event Analytics

·       Disconnected with NAS

Note

SD Card capacity under 128GB is tested by Synology

Camera Web Interface

Liveview

Yes

Network

·       Auto Block

·       Allow/Block list

·       Connection Management

·       Fixed IP/DHCP

System

·       Reset

·       Restart

·       Manual Firmware Upgrade

·       DST

·       Time Zone

Camera Log Export

Yes

Protocol Support

HTTP, HTTPS, TLS v1.2, TCP/IP, UDP, IPv4, UPnP, RTSP, NTP, DHCP, SSL, RTP, SRTP

Supported Browsers

Google Chrome

Supported Language

English, Deutsch, Français, Italiano, Español, Dansk, Norsk, Svenska, Nederlands, Русский, Polski, Magyar, Português do Brasil, Português Europeu, Türkçe, Český, ภาษาไทย, 日本語, 한국어, 繁體中文, 简体中文

Software Requirement

Surveillance Station

Surveillance Station 9.1 or higher

Surveillance Station Client

Surveillance Station Client version 2.1.0 or higher

DS Cam

·       Android DS cam 3.7.0 or higher

·       iOS DS cam 5.6.0 or higher

Camera Tool

1.0.0

Note

Built-in Surveillance Device License


Shipping Policy

We can ship to all over Lebanon, Through our delivery drivers for Beirut district, and by Libanpost for outside Beirut district orders.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the product options you chose. Depending on the shipping provider, shipping date would be provided when contacting us through our phone numbers provided in the Contact us section.

Please also note that the shipping rates for many items we sell are location based.

Refund Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging unsealed You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at admin@961souq.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at admin@961souq.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as headest ,earphone,network card wifi routers ), custom products (such as special orders or personalized items), and pre ordered goods ). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Synology TC500 Bullet and turret IP cameras
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