Audio Technology
- Custom high-excursion Apple driver
- Custom high dynamic range amplifier
- Active Noise Cancellation
- Adaptive Transparency
- Vent system for pressure equalization
- Personalized Spatial Audio with dynamic head tracking
- Adaptive EQ
Sensors
- Dual beamforming microphones
- Inward-facing microphone
- Skin-detect sensor
- Motion-detecting accelerometer
- Speech-detecting accelerometer
- Touch control
Chip
- Apple H2 headphone chip
- Apple U1 chip in MagSafe Charging Case
Controls
- Press once to play, pause, or answer a phone call
- Press twice to skip forward
- Press three times to skip back
- Press and hold to switch between Active Noise Cancellation and Adaptive Transparency
- Swipe up or down to adjust volume
- Say “Hey Siri” to do things like play a song, make a call, or get directions
Sweat and Water Resistant
- Sweat and water resistant (IPX4): AirPods Pro and charging case
Charging Case
- Works with MagSafe charger, Apple Watch charger, Qi-certified chargers, or the Lightning connector
Battery
AirPods Pro
- Up to 6 hours of listening time with a single charge (up to 5.5 hours with Spatial Audio and Head Tracking enabled)
- Up to 4.5 hours of talk time with a single charge
AirPods Pro with MagSafe Charging Case
- Up to 30 hours of listening time
- Up to 24 hours of talk time
5 minutes in the case provides around 1 hour of listening time or around 1 hour of talk time
Connectivity
- Bluetooth 5.3 wireless technology
In the Box
- AirPods Pro
- MagSafe Charging Case with speaker and lanyard loop
- Silicone ear tips (four sizes: XS, S, M, L)
- Lightning to USB-C Cable
- Documentation
Accessibility
Accessibility features help people with disabilities get the most out of their new AirPods Pro. Features include:
- Live Listen audio
- Headphone levels
- Headphone Accommodations
- Conversation Boost
System Requirements
- iPhone and iPod touch models with the latest version of iOS
- iPad models with the latest version of iPadOS
- Apple Watch models with the latest version of watchOS
- Mac models with the latest version of macOS
- Apple TV models with the latest version of tvOS
Shipping Policy
We can ship to all over Lebanon, Through our delivery drivers for Beirut district, and by Libanpost for outside Beirut district orders.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the product options you chose. Depending on the shipping provider, shipping date would be provided when contacting us through our phone numbers provided in the Contact us section.
Please also note that the shipping rates for many items we sell are location based.
Refund Policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging unsealed You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@961souq.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at admin@961souq.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as headest ,earphone,network card wifi routers ), custom products (such as special orders or personalized items), and pre ordered goods ). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.