Audio Technology
- Custom high-excursion Apple driver
- Custom high dynamic range amplifier
- Active Noise Cancellation
- Adaptive Transparency
- Vent system for pressure equalization
- Personalized Spatial Audio with dynamic head tracking
- Adaptive EQ
Sensors
- Dual beamforming microphones
- Inward-facing microphone
- Skin-detect sensor
- Motion-detecting accelerometer
- Speech-detecting accelerometer
- Touch control
Chip
- Apple H2 headphone chip
- Apple U1 chip in MagSafe Charging Case
Controls
- Press once to play, pause, or answer a phone call
- Press twice to skip forward
- Press three times to skip back
- Press and hold to switch between Active Noise Cancellation and Adaptive Transparency
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Sweat and Water Resistant
- Sweat and water resistant (IPX4): AirPods Pro and charging case
Charging Case
- Works with MagSafe charger, Apple Watch charger, Qi-certified chargers, or the Lightning connector
Battery
AirPods Pro
- Up to 6 hours of listening time with a single charge (up to 5.5 hours with Spatial Audio and Head Tracking enabled)
- Up to 4.5 hours of talk time with a single charge
AirPods Pro with MagSafe Charging Case
- Up to 30 hours of listening time
- Up to 24 hours of talk time
5 minutes in the case provides around 1 hour of listening time or around 1 hour of talk time
Connectivity
- Bluetooth 5.3 wireless technology
In the Box
- AirPods Pro
- MagSafe Charging Case with speaker and lanyard loop
- Silicone ear tips (four sizes: XS, S, M, L)
- Lightning to USB-C Cable
- Documentation
Accessibility
Accessibility features help people with disabilities get the most out of their new AirPods Pro. Features include:
- Live Listen audio
- Headphone levels
- Headphone Accommodations
- Conversation Boost
System Requirements
- iPhone and iPod touch models with the latest version of iOS
- iPad models with the latest version of iPadOS
- Apple Watch models with the latest version of watchOS
- Mac models with the latest version of macOS
- Apple TV models with the latest version of tvOS
Shipping Policy
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
Exchange Policy
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original unsealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Exceptions / Non-exchangeable Items
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. Additionally, we cannot accept exchanges for hazardous materials, flammable liquids, or gases. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
Exchanges
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
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